Messaging Solutions: RCS
For Rich, Interactive
Customer Engagement
Deliver branded, interactive messages with rich media to engage customers like never before. Elevate your communication with advanced messaging features.
What is RCS?
This advanced messaging protocol enhances SMS with features like branded messaging and verified sender IDs.
RCS boosts engagement & efficiency, offering a more dynamic experience than traditional SMS
Why Choose Rich Communication Services?
RCS offers enhanced messaging with features like media sharing and group chats, seamlessly integrating with SMS infrastructure for universal compatibility and improved customer engagement opportunities for businesses.
Richer Messages, Better Experience
Level up your engagement by creating rich branded messaging that develops relationships using two-way interactive communication.
Branding
Send personalised, branded messages that boost trust and increase response rates with verified sender IDs and logos
Interactive
Enhance customer experiences with rich images, videos, buttons, and carousels in messages to make them more engaging
Attractive
Deliver interactive promotions or special offers with clickable buttons for instant redemptions and higher conversion rates
Automated
Allow customers to interact with your brand through rich two-way conversations that make troubleshooting easier and faster
Secure
Keep customers informed with order confirmations, shipping updates, and billing reminders that drive higher satisfaction
Insightful
Track customer engagement with read receipts & delivery reports. Improve future campaigns with better messaging strategies
RCS vs SMS
Advantages of RCS
- 8000 Characters
- High-quality images
- Delivered, read and typing receipts
- Group chat
- Location sharing
- Video calls
- Branded call
SMS
SMS Advantages
- 160 Characters
- Delivered receipts
RCS Business Messaging with Zynora
Ready to take your business messaging to the next level? With RCS, it’s easy to get started. Our platform offers a range of features and tools to help businesses create engaging and effective messaging campaigns.
The next generation SMS protocol, known as RCS (Rich Communication Services), enhances text messages with Rich features including branding, media, and analytics.
Real-time, interactive connection with customers is made possible via RCS texting, which improves customer service and engagement. Personalised content distribution, location-based services, and secure transactions can all be made easier using RCS. Businesses can reach a wider audience thanks to its improved capabilities, which will increase customer satisfaction and boost sales.
If your A2P SMS messages are sent to customers without your log and a safety check box, it suggests that you may not have RCS. To access RCS, a new service, you’ll need to apply with your SMS provider to enable it for your brand.
RCS allows businesses to send personalized product recommendations, interactive discount offers, and purchase options directly through the message, improving conversion rates and customer satisfaction.
If a customer’s device or carrier does not support RCS, the message will automatically revert to SMS or MMS, ensuring communication is still delivered.
Yes, RCS can be used for secure communications, as it includes verified sender IDs and encryption features to ensure data protection and increase customer trust.